delivery
We offer several delivery options to meet your needs:
Delivery Methods:
- Standard Delivery
- Express Delivery
Delivery Times:
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days
Shipping Fees:
- Free shipping within Switzerland for orders over 40 CHF
- Shipping fee of 5 CHF for Switzerland and 10 CHF for international orders below this amount
Delivery Areas:
- We ship to Switzerland and internationally.
Let me know if you need any further modifications!
Return and refund
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the items under the following conditions:
Withdrawal Period:
- You have 14 days from the date of receipt of your order to inform us of your intention to return an item.
Return Procedure:
- To initiate a return, please contact our customer service at [email address]. We will provide you with a return form to complete and the address to which the item should be sent.
Return Conditions:
- Items must be returned in their original condition, unused, and in their original packaging.
Refund:
- The refund will be processed within 14 days of receiving the returned item. The refund will be made using the same payment method used for the purchase.
For any questions regarding our shipping and return policies, feel free to contact us.